At Canada Appliance Repair (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address
- Service address
- Details related to your appliance repair request
- Any information you voluntarily submit through forms or contact methods
We may also collect non-personal data such as browser type, IP address, and website usage behavior.
2. How We Use Your Information
We use your information to:
- Schedule and provide appliance repair services
- Communicate with you regarding appointments, updates, and support
- Send service reminders, confirmations, and follow-ups
- Improve our website and customer experience
- Respond to inquiries and customer service requests
3. SMS Communication & Consent
By providing your phone number through our website forms, you consent to receive SMS messages from Canada Appliance Repair. These messages may include:
- Appointment confirmations and reminders
- Service updates
- Customer support communications
Message frequency may vary. Standard message and data rates may apply.
SMS consent is not shared with third parties or affiliates for marketing purposes.
You can opt out of SMS communications at any time by replying STOP.
4. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Service technicians or contractors to fulfill your request
- Trusted service providers who help operate our business (e.g., scheduling tools, CRM systems)
- Legal authorities if required by law
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure.
6. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve website functionality
- Analyze traffic and usage behavior
You can disable cookies through your browser settings.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Opt out of communications at any time
To make a request, contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Canada Appliance Repair
Website: https://canadaappliancerepair.ca/
Email: info@canadaappliancerepair.ca
Phone: (416) 887-5839)
